FAQ
frequently asked questions
Registration
No. You don’t necessarily need to register for placing an order but if you do you can have a lot of advantages. You could save time for the future transactions and also check the delivery progress of your order whenever you want. You would also be able to receive important communications regarding news, promotions and offers on the registration email.
Yes. At the time of Checkout, enter your company name and VAT number in the dedicated fields (“Desideri la fattura?”). Also enter the “SDI code” for electronic invoicing if you have it.
Absolutely not. You can pay with your credit card through PayPal without necessarily having to register. We use Paypal to manage credit card payments in total safety.
ORDERS
No, a minimum number of bottles is required for each beer to purchase. The smallest carton is of 4 bottles.
No, but we have pre-made mixed tasting boxes of various types to taste different beers.
PAYMENTS
We accept payments by bank transfer, PayPal and credit cards.
Shipping is free if your order exceeds 60 euros.
To speed up the order processing in case of payment by bank transfer, send us an accounting copy of the bank transfer: ordini@birrificiodelducato.it
shipments
No. We ship only to Italy. People who leave abroad can have the beers shipped only to an Italian address and reorganize the delivery abroad by themselves.
In ordinary situations, delivery is within 2-3 working days from receipt of payment.
Shipments are made by BRT Bartolini courier.
Yes. As soon as beers are shipped, we will send you an email with the tracking code.
Accept the beers “Con Riserva”. By doing this you declare that you are accepting the package but reserve the right to verify that the content is intact. In the event that some of the products are damaged, contact us: we will manage the problem.
